Privacy Policy and Terms

Privacy Policy

Effective Date: May 1, 2024

At Rogall + Co., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your choices regarding our use of your data. By visiting our website or interacting with us through forms, calls, texts, or other means, you agree to the practices described below.

1. What Personal Information We Collect

We may collect the following categories of personal information:

Contact Information: Name, email address, phone number, mailing address
Account Information: Any account login credentials and preferences
Service Details: Information related to home services inquiries and appointments
Device Information: IP address, browser type, device type, and browsing behavior
Communication Preferences: Email and SMS communication preferences and opt-ins

2. How We Use Your Information

We use your information to:

Provide and manage home services, inspections, estimates, and customer support
Schedule appointments and send reminders
Send transactional messages such as invoices, updates, or service alerts
Improve the performance and user experience of our website
Communicate relevant service updates and promotions (only if you opt-in)
Maintain legal compliance and enforce our terms

3. How We Share Your Information

We do not sell your personal information. We may share your data only in the following cases:

Service Providers: With trusted vendors who assist us in operating our business (e.g., CRM, scheduling, communications)
Legal Obligations: When required to comply with the law, respond to legal process, or protect our rights
Internal Use: With Rogall + Co. employees or contractors who need access to fulfill your requests

SMS consent is not shared with third parties or affiliates for marketing purposes.

4. SMS Consent & Communications

By submitting your phone number on any web form, you consent to receive SMS communications from Rogall + Co., including:

Appointment reminders
Job updates
Post-visit instructions
Billing notifications

You may opt out at any time by replying STOP. To get help, reply HELP or visit www.rogall.com.

We do not share your SMS consent with any third parties or affiliates for marketing purposes.

5. Your Rights & Choices

You have the right to:

Access or correct your personal data
Opt-out of marketing communications
Request deletion of your data (where applicable)
Control cookie and tracking preferences via your browser

6. Security

We implement a variety of security measures to safeguard your personal information. However, no system is 100% secure, and we cannot guarantee absolute protection.

7. Contact Us

For questions about this Privacy Policy or your personal data, please contact us:

Email: info@rogall.com
Phone: 805-772-2012
Mail: Rogall + Co., 1122 Quintana Road, Morro Bay, CA 93442

Visit our Privacy Policy anytime at: www.rogall.com/privacy

Terms of Service

Effective Date: May 1, 2024

Welcome to www.rogall.com (“Site”), operated by Rogall + Co. (“Company”, “we”, “us”, or “our”). By accessing or using our Site and services, you agree to be bound by the following Terms of Service. If you do not agree to these terms, please do not use our Site.

1. Use of Our Services

You may use our services only for lawful purposes and in accordance with these Terms. You agree not to:

Use the Site in any way that violates local, state, federal, or international law
Attempt to gain unauthorized access to any portion of the Site or any systems or networks connected to the Site
Use the Site in a way that could disable, overburden, or impair the site or interfere with others' use

2. Account and Contact Information

If you submit a form, request a quote, or contact us through our Site, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of any information associated with your account or communications.

3. Service Estimates and Scheduling

All estimates are subject to change based on on-site assessments or additional findings. Scheduled appointments are not guaranteed until confirmed in writing by a Rogall + Co. representative.

4. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Rogall + Co. and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, or distribute any content without prior written consent.

5. Disclaimer of Warranties

Our services and site are provided “as is” and “as available” without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

6. Limitation of Liability

To the fullest extent permitted by law, Rogall + Co. shall not be liable for any damages arising out of or related to your use of, or inability to use, our Site or services, including direct, indirect, incidental, consequential, or punitive damages.

7. Links to Other Websites

Our Site may contain links to third-party websites. These links are provided for your convenience only. Rogall + Co. does not endorse and is not responsible for the content, privacy practices, or terms of use on those sites.

8. Changes to Terms

We reserve the right to modify or update these Terms at any time. All changes are effective immediately upon posting to this page. Your continued use of the Site constitutes your acceptance of the updated Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

10. SMS Terms of Service

By providing your phone number and opting into SMS messages from Rogall + Co., you agree to receive the following types of messages:

Appointment confirmations and reminders
Service updates and job status notifications
Billing and payment alerts
Post-service follow-ups

Message frequency: May vary depending on your engagement with our services
Message and data rates: May apply based on your carrier plan
To opt out: Text STOP to any message
For help: Text HELP or visit www.rogall.com