"Here’s a company car; it’s a Lincoln! After 25 years here, you’ll get a Rolex, and remember, when you retire at 65, you’ll have your company pension. Now, join the firm and work hard." This likely was the compensation conversation for a prospective employee as late as the 1970s. But—Ring. Ring. Hello?—this is not the…

Technician As Artisan: Rethinking The Role Of Home Service Technicians There’s a renaissance happening in the home services area, and it is focused on the person doing the work. Long thought of as “just a laborer,” this person is the epicenter of the ideological shift of technician as an artisan, blending science and arts—creating a…

Rogall + Co Paint It Forward